Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Airdrie | GPhC Registered Online Pharmacy | GPhC No. 9012511
Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Airdrie collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Airdrie is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Airdrie and across the UK. We act as the data controller for the personal information you provide to us.

2. Data We Collect

We collect the following categories of personal data when you use our services:

• Identity data: Full name, date of birth, gender
• Contact data: Home address, email address, telephone number
• Health data: Medical history, current medications, weight, BMI, and other clinical information necessary to provide safe pharmacy services
• Payment data: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, device information, and website usage data collected via cookies
• Order data: Prescription details, consultation records, and delivery information

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

• To conduct online consultations and assess suitability for weight loss treatments
• To dispense and deliver medications safely — orders are typically dispatched within 1 working day once approved by our pharmacist
• To maintain accurate medical and dispensing records as required by pharmacy law
• To communicate with you regarding your orders, prescriptions, and consultations
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy
• To improve our services and website functionality

Our legal bases for processing include: performance of a contract, compliance with a legal obligation, protection of vital interests, and, for health data, the provision of healthcare and treatment.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how our site is used. Cookies we use include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand visitor behaviour so we can improve our services
• Functional cookies: Remember your preferences to personalise your experience

You can manage or withdraw your cookie consent at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data. We may share your information with carefully selected third parties only where necessary:

• Prescribers and clinical partners: To review and approve your treatment safely
• Delivery providers: To fulfil your medication orders
• Payment processors: To handle transactions securely
• Regulatory bodies: Including the GPhC, NHS, and other authorities where legally required
• IT and platform providers: Who support the operation of our website and systems

All third parties are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient and prescription records for a minimum of 8 years in line with NHS and GPhC guidance. Financial records are kept for 6 years. We will securely delete or anonymise your data when it is no longer required.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain high standards of data security.

8. Your Data Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also request that we restrict or object to certain types of processing. To exercise any of these rights, please contact us directly and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Airdrie
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.