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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Airdrie

Pharmacy Weight Loss Airdrie
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you confirm that you have read, understood, and agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Airdrie is a GPhC-registered online pharmacy (GPhC No. 9012511) serving patients in Airdrie and across the United Kingdom. We provide clinically supervised weight loss consultations and prescription services in compliance with UK pharmacy law and GPhC standards.

2. Eligibility

To use our services, you must:

We reserve the right to decline service to any individual we deem unsuitable on clinical or safety grounds, without obligation to provide a detailed reason.

3. Prescriptions

All prescriptions issued through Pharmacy Weight Loss Airdrie are reviewed and approved by a GPhC-registered pharmacist or a qualified prescriber. A prescription will only be issued following a satisfactory clinical assessment.

We do not issue prescriptions on demand. Our clinical team may request additional information, decline to prescribe, or refer you to your GP if clinically appropriate. It is your responsibility to provide accurate and complete medical information. Providing false or misleading information may result in harm and termination of your account.

Prescriptions are issued for personal use only and must not be shared or transferred to another person.

4. Payment

Payment is required in full at the time of order. We accept major debit and credit cards. All transactions are processed securely. Prices are displayed in pounds sterling (GBP) and include VAT where applicable.

We reserve the right to change our pricing at any time. Any price change will be communicated before your next order. We will not charge you without your explicit authorisation.

5. Delivery

Once your prescription has been approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery timescales thereafter depend on the courier service selected at checkout.

We are not responsible for delays caused by third-party courier services, incorrect delivery addresses provided by the customer, or circumstances beyond our reasonable control. You will receive tracking information once your order has been dispatched.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched. To request a cancellation, contact us as soon as possible at our published email address.

Due to the nature of prescription medicines and legal obligations under UK pharmacy regulations, we are generally unable to accept returns or offer refunds on dispensed medication, except where a product is faulty, damaged, or incorrectly supplied. This does not affect your statutory rights.

If your prescription is declined by our clinical team, a full refund will be issued to your original payment method within 5 working days.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for professional medical advice, diagnosis, or treatment from your GP or another qualified healthcare provider.

Always consult your GP or a healthcare professional if you have concerns about your health. In the event of a medical emergency, call 999 or attend your nearest A&E department immediately.

8. Privacy and Data

We process your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and fairly.